Privacy Policy
Last updated: 20 March 2026
1. Introduction
EUNI Pty Ltd ("EUNI", "we", "us", "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website euni.au and use our services, in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
- Identity information: name, email address, phone number, shipping and billing address
- Transaction information: purchase history, order details, payment information (processed securely via Stripe — we do not store card details)
- Technical information: IP address, browser type, device information, pages visited, and cookies
- Communication information: any messages or enquiries you send us via our contact form or email
3. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Provide customer support and respond to enquiries
- Send order confirmations, shipping updates, and receipts
- Improve our website, products, and services
- Comply with legal obligations
- Send marketing communications (only with your consent — you may opt out at any time)
4. Disclosure of Your Information
We may share your personal information with:
- Payment processors: Stripe, for secure payment processing
- Shipping providers: to fulfil and deliver your orders
- Service providers: who assist us in operating our website and business (e.g., hosting, analytics)
- Legal authorities: where required by law or to protect our rights
We do not sell your personal information to third parties.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site and allow us to remember your preferences. You can disable cookies in your browser settings, but some features of the site may not function correctly.
6. Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. All payment transactions are encrypted via Stripe's secure infrastructure. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Location: Sydney, Australia